Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

The stay was better than expected, based on reviews. I found it excellent value, much less expensive than most of the other airport hotels, offering the same services. I appreciated the free shuttle, complimentary continental breakfast, quiet, clean and comfortable room, close to shops, restaurants and the skytrain into Vancouver. The room was large, spacious, with a TV, fridge, microwave, coffee maker (complementary coffee/tea), complementary soaps, etc. There’s not much more you can ask for in an airport hotel. Upon request, we even got free “late” check-out (noon), and baggage storage, as we had an evening flight.

Complimentary airport shuttle which was punctual. Comfortable bed, microwave oven, coffee machine in room. At the lobby there is also complimentary good coffee beans and tea bags. Comfortable sitting area at the lobby. We were offered early check in and also complimentary breakfast everyday we were there. Counter staff Sharon helped us with the check in and she is helpful and cheerful. Also Joycelyn who helped us to arrange a medical appointment when my husband was sick. The housekeeping staff were also friendly and helpful. Location is excellent. Lansdowne mall is 3 minutes walk from the back entrance. In front of the hotel, across the road, there are many restaurants.

I took the shuttle at 06:30, no chance to have breakfast and arrived too late to try the dining room. Still good to have the restaurant in the hotel. One traveller was able to get a muffin before leaving. I booked my room because of the convenience of back and forth, free shuttle to the airport. The coffee machine didn’t work in the room but I was able to get one in the lobby. Surprised by the good quality of the coffee and accès of creamer not the powdered substitute . Very clean room and comfortable bed.

The staff. Reception gave us a warm welcome, answered our many questions & advised us as to the amenities & details for the airport shuttle. The shuttle driver was prompt, courteous & a safe driver. This is an airport hotel, & they are clearly prepared for their guests. This is not a luxury destination. The room we had was large & equipped for travelers. The bed was comfy, the linens were fresh & clean, the water pressure was great with plenty of hot water.

The staff could not possibly be nicer or more helpful. They were all fantastic! The mattress and bedding are the best I’ve ever experienced! Tub size shower stall Reliable and free Shuttle from and to airport as advertised. Room safe, microwave, fridge, coffeemaker and supplies, convenient outlets and usb ports All very nice